MEMBER SURVEY

Thank you very much for recently visiting your credit union. We want to be sure you always receive the Greater Member Service and the Greater Financial Products you deserve. We strive to make your visit, "Greater", every time you come in! Greater Alliance has serviced our members with exceptional service throughout the years and will continue to do so. In order for us to know how we are doing we need to reach out to dedicated members like you. Please take a moment of your time to answer the questions below to provide us with feedback on your recent visit or contact with the credit union. Greater Alliance wants to ensure that we continue to service our members with the service they deserve.

  1. How would you rate the service you received at your recent visit from the credit union?
    1-Not Satisfied 2-Somewhat Satisfied 3-Satisfied
    4-Really Satisfied 5-Extremely Satisfied  
  2. Rate the efficiency your credit union representative demonstrated on your recent transaction.
    1-Not Satisfied 2-Somewhat Satisfied 3-Satisfied
    4-Really Satisfied 5-Extremely Satisfied  
  3. Did the representative complete your request in a timely manner?
    Yes No - If no, please explain:
  4. Was the representative knowledgeable and professional?
    Yes No - If no, please explain:
  5. Would you recommend the credit union to friends, family, and co-workers?
    Yes No - If no, please explain:
  6. If you could recommend one thing we can do to improve service what would it be?

  7. First and Last Name: (Optional):

Greater Alliance would like to thank you for being our member, completing this questionnaire and making us your Credit Union.

Sincerely,
President/CEO