How much does Bill Pay cost?
There is no cost to use our Bill Pay service except when using Expedited Electronic or Overnight Check payment service.
Bill Payer Questions
Can I edit or cancel scheduled payments?
YES. You can cancel or edit any scheduled payments prior to the scheduled date. If you need to put a Stop Payment after the scheduled date you will need to call us at 888-554-2328 x280. There is fee associated with that. (Please see Fee Schedule)
What happens if there is not enough money in my account to cover my bill?
Your payment will be made by the credit union and you will be charged an NSF fee. The credit union will attempt to collect the funds 2 times and a 3rd attempt will be made at the end of the month. Each attempt to collect funds will incur a fee to the member. If the […]
Can I cancel or change a bill payment?
YES. You can cancel or change bill pay prior to the scheduled date.
How and when is the money deducted from my checking account?
The funds are deducted on the “Deliver Date.” This will be the date that the payment will need to arrive at the payee.
Are expedited payments made electronically or by check?
You can choose if you would like to make an overnight payment electronically or via Overnight Check, however, if the merchant is not setup to receive electronic payments then you can only choose to make an Overnight Check Payment. If the Payee is setup for both payment options you can choose one of the options. […]
What is the difference between Expedited Payment and Overnight Check Payment?
If a payee can receive payment electronically they you can choose to send the payment electronically overnight, however if the payee doesn’t accept payments electronically then your only option would be to send the payment via an overnight check. Both of these options have a small fee associated with them. (Please check our Fee Schedule)
When can I start using electronic bill payment?
You can begin bill payment is immediately after registration is complete.
Can I use electronic bill payment with all my accounts?
No, only checking accounts can be used for bill payment purposes.
When I add a new payee to my bill payment account, or change my account number, how quickly will the change take place?
When you update the information for the bill payment account, the changes are implemented virtually instantaneously.
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