If you have scheduled Bill Pay (BP) or Scheduled recurring transfers (SRT) your account will not be purged. However, if you don’t have any SRT or BP setup and haven’t performed any activity for 90 days after enrolling for Digital Banking your account will be purged from the system.…
Can I request a Withdrawal by Check within Digital Banking after the system upgrade?
Check withdrawal is not allowed through Digital Banking but you can put a stop payment on a check through Digital Banking. You may call 888-554-2328 x280 or stop by a branch to make a request for check withdrawal.…
Will the member be able to open a subaccount in Digital banking?
YES. You will be able to open subaccounts through Digital Banking and our Mobile app and also apply for a loan.…
When do transactions post to my account?
When you perform a transaction on Digital Banking, posting will occur immediately.…
Can anyone else access my account?
Absolutely not. Information on Digital Banking is not public. Only you can access your account information using your access code. (Unless you share your password with another person or offer shared access to a joint account holder)…
How secure is Digital banking?
At Greater Alliance Credit Union your account information is very secure. We use the latest technology to protect our member’s privacy.…
Can members customize alerts?
YES. Members can customize alerts and you can also receive alerts via email or text.…
Can more than one email be added for notifications?
YES. You can include more than one notification for email. However, you will only be allowed to receive notifications for the email that is setup as your “Primary Email”.…
I forgot my password and I am locked out of my accounts. What do I do?
If you forget your password please click on the “Forgot Password” link and follow the directions. If you still have difficulties please call us at 888-554-2328 x280 during our regular business hours.…
What accounts will I be able to access through Internet Digital Banking?
You can access your checking, savings, and loan accounts from Digital banking service. Our Digital Banking Product is intended to give you as much access, security, and versatility as possible.…