Can I use a different email address for Digital Banking enrollment and eStatement enrollment?
YES, you can have different email address for Digital Banking and eStatement.
eStatement Questions
How do I update my email address for eStatement notification delivery?
Just visit the Statements tab within Digital Banking go to “Profile Setting” and update your email address. You may also call our Service Support Team at 888-554-2328 x280 or stop by at a branch to update the information.
How long will those statements remain archived within Digital Banking?
Online statements for eStatement members will remain in Digital Banking for 2 years beginning with the enrollment date, before they are purged. Non-eStatement members will not have access to statements within Digital Banking.
Can I receive all notices via email?
When you enroll in eStatements you will receive all your notices and Tax forms electronically.
How do I know when my eStatement is ready for viewing?
An email notification is sent to you when your statement is ready for online viewing. To view the statement, you will need to log in to your Digital Banking account.
Is my eStatement secure?
Yes, your statement is stored behind firewalls and is transmitted to your internet browser using industry security. In addition, our enhanced online customer authentication methods also protect you when you log in to access your eStatement. As always, it is important that you maintain your personal computer with firewalls, the latest anti-virus and operating system […]
Can I access my eStatements through the New Mobile App?
Yes, your are able to access your eStatements through your Mobile App.
How do I enroll for eStatements if I am a new user?
Simply click on the Statements Tab within Digital Banking and click on “Enroll Today” you will be asked to accept the terms and conditions and update your information within Profile Settings.
Will eStatements look the same as Print Statements?
NO, eStatments will be in color while printed statements will be in Black and White.