What if users are located in other countries and have non-U.S. phone numbers?

What happens if my mobile device is stolen or lost?

Call the carrier to report it and cancel service to the phone/tablet. Do a remote lock or data wipe via another device. Use the “Unenroll all” feature in the Support Dashboard in the case devices are lost or stolen, so that the user will be forced to go through Multi-factor Authentication again during their next login.…

Am I able to change the phone number(s) that I registered to use for authentication?

You are able to change your registered phone number(s) within Digital Banking, but there are currently no settings that allow this to be done within Mobile/Tablet Apps. However, during first-time use of multi-factor authentication, you are able to change the phone number(s) you use for authentication. This will allow a Mobile or Tablet Apps-only user to add a new number or change an old number that was set up, so you can log in from the registered phone…