Dear Valued Member,
It has certainly been a busy month! When Greater Alliance re-opened its doors on April 3rd after a fast-paced Upgrade Weekend full of hard work behind the scenes, we were “cautiously optimistic.” But overall results have been very positive, and I want to share a few thoughts with you.
- The first day was a little overwhelming for our members, as expected, but we truly appreciated their patience while we worked through some opening jitters.
- So far, the number of positive comments about our new remote banking services has been very encouraging and rewarding.
- Seeing our team come together to accomplish this upgrade was a work of art, and I could not be prouder to lead such an amazing group of talented people.
If there is one single impression I hope you will keep in mind, it is just how eager all our staff was to serve our membership. A great deal has changed at our credit
union since it started in that Hackensack cloak closet some 80 years ago, but the belief in service rather than profit is exactly the same.
Going forward, our new systems and technology partners give us the ability to respond as quickly as needed to serve your changing needs. So please feel free to share your input and suggestions about our upgraded services, so that we can take steps to become even better.
Working together, we are committed to being greater for you – every day.
You are cordially invited to attend the Greater Alliance Federal Credit Union Annual Meeting. This event is a great time for all of our members to come together. You are encouraged to come, and learn about the credit union’s plans for 2017 and the coming year.
Please join us:
When: Wednesday, May 24th
Where: Board Room – 40 W. Century Road, Paramus, NJ 07652
Time: 4 PM – 5 PM
RSVP Today – gro.ecnaillaretaergnull@zerausa or call 201-599-5613
Light Refreshments will be provided.
Dear Valued Member,
One of my favorite activities is visiting our branch lobbies and talking with members. It’s always enjoyable, especially when I run into longtime members I once served as a teller. During these conversations I am always struck by the close relationships we are privileged to share at Greater Alliance. These trusted personal connections are priceless – and they yield many valuable lessons, if we just take the time to listen. During our upgrade process, for example, we have invited our members to voice their questions and concerns. I’d like to share a few, in case they have crossed your mind as well.
One question asked by members is whether our new upgrades will cost them anything. It’s a natural concern when everything today seems to come with strings attached, particularly at big banks. But as a member-owned credit union, Greater Alliance is happy to eliminate those strings. Unlike financial institutions that serve shareholders, we exist only to benefit you – our member. And because innovation is one of our stated core values, this upgrade is only the latest example of our ongoing commitment to deliver an unmatched banking experience.
Similarly, some members have been concerned that we’re making changes because we might be merging or going out of business. It’s actually just the opposite. Greater Alliance is very healthy, and making improvements only helps us grow stronger to support additional membership growth. Also, because our members are our owners, major changes such as a merger could never take place without your notification and approval. Another question, going back to my earlier point about relationships, is the concern that our new technology will end up replacing the trusted people you work with at our branches.
This issue is very important to me, so I want to make it clear that our commitment to outstanding personal service at Greater Alliance is not changing. Instead we are striving to build upon it, adding “anytime, anywhere” convenience that keeps up with the changing needs of today’s members.
If you have concerns as we enter this last month before Upgrade Weekend, please feel free to call our Member Services Team at 1-888-554-2328 x280. You can also talk with the people wearing “Upgrade Team” badges at any location – or you can talk with me if I happen to be in your branch. We are all excited by this opportunity to make your member experience better than ever. Together, we’re working hard to make Greater Alliance “a greater way to bank.”
Dear Valued Member,
As our technology upgrade progresses, we regularly add new updates to our website in order to keep you informed. In fact, one recent addition is a video with members of our Upgrade Team. I invite you to watch it today, at greateralliance.org/upgrade
Taking a video camera behind the scenes was a new experience for us. But with so many members now viewing online and mobile videos as their preferred way to get information in today’s fast- paced digital world, we feel that it is important to step outside our comfort zone and find new ways to deliver what you need –anytime, anywhere.
In our video you will see the busy “Think Room” at our Paramus headquarters, where Upgrade Team members are hard at work studying each new improvement and procedure to make sure they are easy and natural to use. As a Greater Alliance member and shareholder, you are always our priority and we strive to exceed your expectations.
Over the next two months, we will provide more updates as the “Upgrade Weekend” date of March 31 draws near. For example, we expect to add several frequently asked questions (FAQ) documents on specific topics of interest such as mobile banking, our new debit cards featuring EMV chips for security, telephone banking and more. Please be sure to visit our website regularly.
In the meantime, we want to know what is on your mind. Please look for the people wearing “Upgrade Team” badges at our branch locations, and approach them with any questions or concerns you might have. They will be happy to provide answers and explain how our upgrade will benefit you.
Our passion is to provide you with the best member experience possible. I hope you share the same excitement about the new convenience, value and flexibility coming your way. We believe you’ll find these improvements really do make Greater Alliance “a greater way to bank.”
Dear Valued Member,
We begin our 80th year at Greater Alliance just as we started, with a passion for delivering the best member experience possible. Behind the scenes our Upgrade Team is hard at work, readying upgrades that will offer you a change for the GREATER in April. I believe that you will be as excited by the results as I am.
Staying informed will be very important in coming months, so please take a few moments to verify that we have your latest contact information – especially if you have changed your residence or email address recently.
Here is how you can receive our latest updates:
• Visit the new area on our website dedicated to upgrade news and information
• “Like” us on Facebook
• “Follow” us on Twitter
• Call our exceptional Member Service Team at 1-888-554-2328 x280
• Email us at: gro.ecnaillaretaergnull@ofni
We will be sharing news about our progress not only here, but online with videos posted to our website and social media channels. Please take a look for a preview of what is to come. At the same time, feel free to share your own questions and
comments so that we can address them in future updates.
Working together, we are committed to being greater for you – every day.
Dear Valued Member,
Here at Greater Alliance, our passion is providing you with the best member experience possible. Therefore it is my pleasure to share important news about major upgrades that will soon bring you more convenience, value and flexibility than ever before.
In April 2017 we will complete our technology upgrade, enhancing the products and services we provide. Here are just a few of the many ways we are getting greater for you:
- ALL-NEW Online Banking and Bill Pay
- ALL-NEW Mobile App for smartphones and tablets
- ALL-NEW Visa® Debit Card with EMV chip protection
- IMPROVED Online Loan and Account Opening Application
- Plus much more
We will be sharing benefits and details in the coming months and don’t want you to miss any important news. There are a few ways you can get the latest updates:
- Visit the new area on our website dedicated to upgrade news and information, at greateralliance.org/upgrade
- “Like” us on Facebook at facebook.com/gafcu
- “Follow” us on Twitter at twitter.com/greaterway2bank
- Call our exceptional Member Service Team at 1-888-554-2328 x280
- Email us at gro.ecnaillaretaergnull@ofni
Your satisfaction means everything to us and we are ready to answer your questions. Please remember to verify your contact information, so we can continue to get you the latest details.
As we approach our 80th year, I hope you share my excitement about the upgrades ahead. Working together, we are committed to getting greater for you – every day.
President/Chief Executive Officer
Come join Greater Alliance Federal Credit Union as we celebrate International Credit Union week and the theme for this year is “The Authentic Difference” — that celebrates what makes credit unions truly unique.
The day is recognized to reflect upon the credit union movement’s history and take a look at how credit unions have enhanced the lives of thousands of their members throughout the world.
Since opening our doors in 1937, Greater Alliance has been committed to meet the needs of our members by delivering superior products and service. This is also a time for us to show our members how appreciated they truly are.
Stop by a branch and see how we’re celebrating ICU week and our members today!
We will have online Trivia contests on our Facebook and Twitter platform and give away $10 gift card for answering the Trivia. Every day we will be selecting a new winner. Please like us on Facebook or follow us on Twitter to participate in our week long trivia and win some great prizes.
To escalate the celebrations, on International Credit Union Day, which is on October 20, 2016, we will be providing some light refreshments at our branches and don’t forget to enter our Raffle and win a $25 GIFT CARD or a Pair of Movie Tickets!
Come celebrate International Credit Union Week and the Day with us.
October is Breast Cancer Awareness Month! We are excited to partner with Making Strides Against Breast Cancer to raise funds for the 6th year in a row!
Join us for our Fundraising all through the month of October. You can help make a difference by:
- Making a secure donation Online.
- Purchasing wristbands for only $2.00 a piece at all the branches.
- We have also placed a collection box at all our three branch locations and feel free to make a donation of any amount.
Greater Alliance Fundraising Efforts!
At Greater Alliance we have incorporated “Jeans Friday” where any employee who would like to wear jeans will have to make a $2.00 contribution towards raising funds for Making Strides Against Breast Cancer.
We will also be participating at the walk at The Overpeck Park on, Sunday 16th October. So join us as we walk towards finding a cure for Breast Cancer!
We are excited to inform you that starting November 1, 2016 our $1,000 Fast Cash loan will be available throughout the year! Need financial assistance for an unexpected expense or looking to build your credit?
Apply for a flexible, Fast Cash Loan. We don’t require a credit report and you’ll have access to your money right away.
Features & Benefits:
• Borrow up to a $1,000
• Rate as low as 18.00% APR*
• No Credit Check required
• Application fee of $35
• Must have payroll deduction and/or direct deposit**
• 12 month repayment term maximum
Now you know why a Fast Cash Loan is a great way to get the cash you need quickly and at an affordable payment. Not to mention, since your payment history is reported to the credit bureaus, timely repayment can improve or build your credit history.
More information will be available starting November 1st, 2016.
*A.P.R = Annual Percentage Rate of 18.00% will apply. To qualify for a lower rate and higher amount, a full credit application will be required and underwriting guidelines must be met. Credit Union Membership is open to ALL Bergen & Passaic County individuals, who live, work, worship, volunteer, attend school or do business in either county. This offer is not transferable. The credit union reserves the right to change or terminate the program at any time without notice. Offer is null and void if income can’t be verified. In order to qualify for the loan ALL borrowers must have or open a share (savings) account. Members who are applying for the loan cannot have any delinquent or charged off loans with the credit union. **Initial Payroll/Direct Deposit must occur before loan is issued. Member must be employed for a minimum of 6 months with a minimum yearly income of $12,000; member will be required to show paystub if no Payroll/Direct Deposit has been setup. Existing outstanding unsecured Greater Alliance loans are not to be combined with this offer. Members can refinance the fast cash loan only once during the 12 month period, to refinance member must have balance of $500.00 or less. There will be a $50 fee to refinance the loan during the 12 month period. Member must sign off on addendum letting us know that they haven’t declared bankruptcy at the time of booking the loan.
Dear Valued Member,
We hope you had a fun and memorable summer with your families and loved ones. It sure has been a great summer for us here at Greater Alliance. We were able to see the fruits of our labor – it was a pleasure to see our members take advantage of, and benefit from, the various loan and deposit programs that we launched over the course of the summer months.
Fall is a good season for us. While we continue to provide the financial products and services that you have come to expect from your membership with Greater Alliance, we also take this opportunity to regroup after a busy summer of lending. This is a time for us to go back to the drawing board and analyze how we can keep improving our products and services to make them more attractive and more relevant to our membership.
Speaking of “drawing boards,” over the next several months we will be communicating important information regarding some technological enhancements that are happening at your credit union. Our team at Greater Alliance has been working hard to take us to the next level in terms of technology and remote services delivery. We are in the midst of great changes and we cannot wait to show you. In the meantime, I would like to invite everyone to update us with your most current information to make sure you don’t miss out on future communications. You can do so at your convenience; online, via telephone or better yet, drop by and see us at any one of our 3 branches in Bergen and Passaic counties.
On behalf of the Board of Directors, Management and Staff at Greater Alliance, I would like to thank you for being a part of our financial cooperative. If you have a family member, co-worker or a friend who can benefit from a credit union membership just like you do, please tell them about us. Your membership drives us to do better and inspires us to provide you with the best and most convenient financial products and services.
President and CEO
Three local high school seniors were presented scholarships at the 33rd annual Greater Alliance Federal Credit Union Golf Outing on May 16. The Rocco Montessano Scholarship Foundation, named for one of the credit union’s founders, awarded $7,500 in scholarship money in 2016. We would also like to thank all our sponsors and participants; with their help we were able to raise $10,400 for next year’s scholarship.
This year the scholarship application featured a twist. All applications had to be video submissions. Applicants were encouraged to share their submissions online with their friends and family to vote for their video. The top five vote-getters were judged by the scholarship committee at the credit union based on the following criteria- originality/creativity, ability to deliver a message in a clear, cohesive, and impactful way, effectiveness in addressing the scholarship question and accuracy of information presented.
The first prize of $3,500 went to Blake Bichler of Fair Lawn. He will be attending McDaniel College in Maryland studying exercise science. In Bichler’s video, he spoke about being a Red Cross lifeguard and saving one life in particular. He would ultimately like to work with the Commission Corps of the U.S. Public Health Service.
Nicholas Navarro of Paramus High School took the second prize of $2,500. He will be attending McPherson College in Kansas to study automotive restoration. His video spoke about how being an Eagle Scout taught him to be prepared. He was on the highway following an ambulance when the ambulance caught fire. He was ready with a fire extinguisher and was able to extinguish the fire.
The third place prize of $1,500 was awarded to Daphne Leenas of Lakeland High School. Her video spoke specifically about participating in a group called SWAP, Speak With a Peer, where she was able to learn how to support others during times of need.
Scholarships are earmarked for tuition, books, lodging or meal costs and will be made payable to the college or technical school the student is attending. Scholarships were presented to students at Ramsey Golf & Country Club by Greater Alliance Chief Executive Officer Glenn Guinto.
“We love getting to know all of our members at the credit union,” said Guinto. “This new video platform for our scholarships helped us to better understand the students applying and to see how creative they could be.”
For more submission information please click here
To view the videos of all the winners please click here
Greater Alliance Federal Credit Union is a not-for-profit financial cooperative, existing solely to serve its members in Bergen and Passaic counties within New Jersey. As a financial cooperative, Greater Alliance offers the best-in-market rates, world-class service, and a full menu of personal and commercial financial services.
Greater Alliance maintains three branches in Paramus, Hackensack and Paterson with more than 5,000 shared branch locations and 30,000 surcharge-free ATMs throughout the country.
Join us at our Greater Alliance Hopes & Dreams Foundation Annual Golf Outing – honoring our former CEO, Mr. Jerry D’Ambrosio