Simply click on the Support button on the top right corner and choose one of the options on how you would liked to be assisted – it’s that easy!
Desktop Sharing enables you to now share your screen securely with the Service Support Team and we can see exactly what you are seeing within Online Banking and help troubleshoot any issues you may have. All this can be done from the comfort of your home or office without ever stepping into a branch.
Secure Support provides a secure email inbox within Online Banking that empowers you to create, send and receive secure emails from Greater Alliance. No need to download software – this solution is completely web-based.
You can receive documents via chat session or email attachment in almost any format including .PDF, .DOC, .XLS or links to other web pages to direct the user to the right information.