Is thumb print recognition required?
Yes. What if it is not working? Then the 4-digit security device code can be entered.
Mobile Wallet
Can I load the same card on two phones?
Yes, for example: If a husband and wife have the same card number, the card may be loaded on different phones.
Dual Debit card holders, example:
If a husband and wife have the same card number, can the card be loaded on different phones? Yes.
How do I remove my card from Apple and Google Pay?
To remove your check or credit card from Apple and Google Pay select the card in Passbook, then click on the ‘info’ icon in the bottom right corner to view the back of the card. Scroll to the bottom to find the remove card option. This will instantly remove the card from Passbook and the […]
Do I need to be connected to the Internet?
For in-store contactless payments you do not need to be connected to the internet.
Can I use Apple and Google Pay to make contactless payments internationally?
Yes. Apple Pay has been designed to enable contactless payments internationally (provided the merchant is able to accept Apple Pay with Near Field Communication) much like how you are able to use your credit or check card internationally.
Can I add other internationally-issued cards from non-U.S. financial institutions to Apple and Google Pay?
At this time, Apple Pay is only available in collaboration with certain U.S. financial institutions and card issuers. The availability of Apple Pay outside the U.S. will be determined by Apple.
How do I know which card is my default payment card for Apple and Google Pay?
The first card you add to Apple Pay automatically becomes your default payment card, but you can go to Passbook anytime to pay with a different card. If you add your payment card from your iTunes account to Apple Pay, this card automatically becomes your default card in Apple Pay. To change your default card, […]
How do I pay using a Mobile Wallet?
In-Store Purchase For iPhones and iPads – Simply hold your device near the contactless reader and keep your finger on Touch ID or enter your passcode. For Apple watch – double click the side button to activate Apple Pay and hold your watch near the reader. A sound, screen check mark and vibration will let […]
On which devices do these wallets work at Greater Alliance?
Apple, Samsung, Garmin, FitBit and Google Pay work on most newer Apple and Android devices, respectively, that are enabled with Near Field Communication (NFC) technology. Please check with Apple and Google support for a list of compatible devices.
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