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Greater Alliance branches will close at 3:30 pm on Friday, December 1st, we are celebrating our Employees at our Annual Employee Appreciation Dinner. You can access your accounts using our Digital Services & at any of our nearly 85,000 Surcharge-free ATMs. We will reopen during normal business hours on Saturday, December 2nd.
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Greater Alliance Federal Credit Union IconGreater Alliance Federal Credit Union

40 West Century Road, Paramus

4.3 115 reviews

  • Avatar Sandra Longo ★★★★★ 2 years ago
    Very efficient knowledgeabl and most of all very compassionate to all that go there makes it a nice pleasant experience
  • Avatar Yashira Denise ★★★★★ a year ago
    It was so pleasant to have a calming experience to open an account for my son. Alejandra Diaz helped me. She was professional … More yet so warm. Great banking customer service is so hard to find. Thank you for the great service!
  • Avatar Herman McKoy ★★★★★ 6 months ago
    My visit to Greater Alliance FCU was very successful. Additionally, the two staffers who dealt with me were very courteous and … More helpful. They were also knowledgeable and in their work, wasting no time in performing the tasks in the areas I needed help.I can truthfully report that this Greater Alliance Branch in Paramus is a very good place to do business. Cudo to the Management and staff, your lights burn brighter with your humane and efficient service to your members!
  • Avatar Roxana Mazon ★★★★★ a year ago
    Ekrim was amazing. She helped me reopen my account and apply for a personal loan right away. It was the only bank that was willing … More to give me a personal loan for the amount that i needed at a lower interest than the banks that did want to offer me a very small loan. They made the whole process so easy and I was so relieved I am finally back on track! Thank you, Ekrim and Greater Alliance!
  • Avatar Dolores Clark ★★★★★ a year ago
    Arkia was very helpful and thorough in explaining everything How the process is done. She was very professional and I enjoyed … More my experience at the credit union.
  • Avatar Jameilla Giles ★★★★★ a year ago
    First time using a credit union and it was seamless every rep/teller and manager were polite, professional and helpful. Every … More process was explained in detail and I was in and out quickly! I’m impressed
  • Avatar L ★★★★★ a year ago
    Ekrim was extremely knowledgeable about the services. She helped me as soon as I walked into the door. Very professional and very … More kind. I would Recommend this branch to anyone!
  • Avatar Uwe Malakas ★★★★★ a year ago
    I would like to commend Member Service Representative Ekrim Asalieh of the Paramus branch for her outstanding service and attention … More to detail. On multiple visits, she has demonstrated a consistent, courteous, and professional manner, which is a credit to her and the institution.
  • Avatar Matrece Humbert ★★★★★ a year ago
    Great Customer service. Danielle is awesome. Zelda is great. The new teller is very knowledgeable about everything. The Paterson … More branch is awesome.
  • Avatar Yardley Beauvil ★★★★★ 3 years ago
    The service was great .The representative E.Fuentes was very courteous and professional , she went above and beyond her duty to … More resolve my issues. the atmosphere was very friendly and she answered all my questions to my satisfaction and it is a gift to have someone like her to be part of the Greater Alliance's team .
  • Avatar Donna Hortian ★★★★★ 8 months ago
    Iman was personable, helpful and fast! Great job!!
  • Avatar Catrina Neely ★★★★★ 3 years ago
    I went thru a difficult experience in my life and i needed help. I turned to Greater Alliance and they helped me every step of … More the way Kisha, the branch manager in Paramus is the best! She’s informative,attentive and really cares. YOU WILL FOREVER HAVE MY BUSINESS
  • Avatar Demetria Meachie Crummie ★★★★★ a year ago
    My mom has been a member for many years. And they always exceeded above & beyond for her. Love the reps
  • Avatar eleanor tierney ★★★★★ a year ago
    It was a pleasure to meet with Miquel Delacruz today. He was patient, understanding and informative. Miquel explained everything … More thoroughly so that is made me comfortable with my transaction. I consider my meeting with him to have been outstanding.
  • Avatar Natalie Saldana ★★★★★ 4 years ago
    Blown away by the customer service (Abram) over the phone provided with respect to my home mortgage questions. He was very clear … More and clarified my concerns even after I asked him 4x because I was putting the pieces together, which is super important for a first time buyer. Yet to decide about taking a mortgage with them but if others have to decide hopefully this review can help you decide.
  • Avatar Sahdasia Durham ★★★★★ 3 years ago
    The Paramus Branch always provides me with exceptional customer service. Everyone is always kind and attentive. Especially Onyae … More she’s helped me resolved serval issues. I Highly recommend this branch .
  • Avatar C Williams ★★★★★ 2 years ago
    I have always received excellent customer service from all the departments that I have requested service. I am especially impressed … More with the level of guidance that was provided at my most recent meeting.
  • Avatar Reinaldo Morales ★★★★★ 3 years ago
    Awesome team , Greater Alliance is always there for me and my family auto loan and personal. A special thanks to Elda Fuentes … More for all your help she excellent and very professional Thank you .
  • Avatar Peggy Smith ★★★★★ 7 months ago
    Great customer service, very helpful!
  • Avatar Floyd Foster ★★★★★ a year ago
    Miss Alexandria Diaz was very professional and helpful with my need regarding my account ,Thank you very much for your assistance … More stay safe .
  • Avatar Quadair Reels ★★★★★ 3 years ago
    I have been banking with Greater Alliance for over 5Years and they always been there for me know matter what .Great Credit Union … More for all your needs.Great Team at all Branches. ESPECIALLY Kisha .W at the Paramus Office.
  • Avatar Mahum Ahmed ★★★★★ a year ago
    Ekrim was a great help! Made everything really easy and I definitely would recommend this branch!!
  • Avatar Dwayne Swasey ★★★★★ 3 years ago
    Elda was very professional and sweet, she made the transaction seamless and easy. Elda was a delight to do business with she … More is an asset to your company.
  • Avatar Oscar Lopez ★★★★★ 3 years ago
    Elda Fuentes heaped me greatly in an important matter while giving me her full attention. As well as providing me with all information … More accurately .Thank you Elda you are the best!!!
  • Avatar Michael Conte ★★★★★ 3 months ago
    Good follow-up and confirming of appt. Professional , showing interest in customer inquiry
  • Avatar Yenny Cruz ★★★★★ 3 years ago
    I came to apply for a loan and the member service rep Elda Fuentes was every pleasantcourteous and she provided to me an excelente … More service.
  • Avatar Diane Lang ★★★★★ a year ago
    People were very friendly, answered all of my questions, and the service was quick.
  • Avatar mitra ahmadi ★★★★★ 2 years ago
    Maya Ferguson is very nice and helpful person and also all of the other co-workers.
  • Avatar Christopher Diaz ★★★★★ 3 years ago
    Great service, Elda was super helpful and nice. She explained me all I needed to know.
  • Avatar Frau Lauzon ★★★★★ a year ago
    Alberto was extremely helpful and patient with my many questions and requests!
  • Avatar Richard Whitaker ★★★★★ a year ago
    The Greater Alliance Representative was very pleasant, professional and helpful! Thank you!
  • Avatar Kathy King ★★★★★ 4 months ago
    Great teller service
  • Avatar Shawniek Griffiths ★★★★★ a year ago
    They are all very nice and respectful what a great bank
  • Avatar Martin Mercado ★★★★★ 3 years ago
    Excellent attention from the memberService representative missElda Fuentes.The best experience I have in thisBranchExcellent excellent … More excellent!!!!!!!!!!!!!
  • Avatar mike donellan ★★★★★ 3 years ago
    My experience with Greater Alliance was great and Kisha White was so helpful!!
  • Avatar Jose Jordan ★★★★★ a year ago
    Alexandra was awesome opening my new account t
  • Avatar Madeline Oritheneer ★★★★★ a year ago
    Alberto at Greater Alliance in Paramus was extremely helpful!
  • Avatar John & Maria - Tessa Rodriguez ★★★★★ 3 years ago
    Elda Fuentes is very accommodating and explained my accounts very well.
  • Avatar Salma Hassan ★★★★★ a year ago
    The customer service responsible Tasha is very helpful
  • Avatar Suranjit Mukhopadhyay ★★★★★ 2 years ago
    GAFCU/Paramus location, NJ:Professional but friendly staffs!
  • Avatar Kavon Nether ★★★★★ 2 years ago
    Every time I came into the branch I was treated very well.
  • Avatar Elving Torres ★★★★★ 2 years ago
    Excellent....Outstanding service this is why I have Greater Alliance.
  • Avatar Alan Kostelnik ★★★★★ a year ago
    Alberto was very helpful and courteous
  • Avatar Pat Zaccario ★★★★★ 3 years ago
    Very friendly and easy to work with
  • Avatar Sandwick Linton ★★★★★ a year ago
    I'm feeling good
  • Avatar Martin Wagner ★★★★★ a year ago
    Awesome service
  • Avatar Brenda Lugo ★★★★★ 3 years ago
    Great great service
  • Avatar Jacquelin Veras ★★★★★ a year ago
    (Translated by Google) Excellent attention, thank you, God bless you(Original)Excelente atención ,gracias ,Dios le bendiga