I am a member of the credit union for over 20 years! I applied for a Equity line of credit and talked to Andre via phone met him at the branch. Andre is fantastic, pleasant and his professionalism is super. He may me feel very comfortable like I was talking to a friend that I know for long time. he explained everything very detailed and clear. I was calling constantly maybe a little too much and he was never impolite, by the contrary he may be feel bad for being so nice even do I was a little pain (:). I will recommend him to everyone I know that is looking for mortgage.
I was very happy when a co-worker told me about the credit union. I shopped around for rates and procedures for a home equity line of credit. Greater Alliance made it happen without stress. Thank you Auguste Desrouilleres, Mortgage Loan Processor, for your assistance.
We joined Greater Alliance bank due to the excellent rates they were offering compared to many other banks.
The process was smooth and our Representative Gus was very professional, knowledgeable and helped to make it a very easy and fast process for us. We feel very comfortable and look forward to using them for many years to come. We have already recommended them to friends.
What first attracted me to Greater Alliance for my HELOC was the fact they had the most competitive introductory rates in the market. Even my mortgage company (PNC Bank) told me they couldn’t come close to what Greater Alliance was offering. Also, application process was simple and straight forward. Gus was wonderful in providing me with his insight and knowledge when I had questions for him and needed guidance. My HELOC was approved within two weeks without any issues. I will consider Gus and the Greater Alliance team with any future financing that I might need.
I am a very satisfied individual with GAFCU and have been very pleased with the service and with any and all employees I have dealt with whenever I have visited the branch in Hackensack…they are all very polite and professional and treat you very good…the best Credit Union I have ever been affiliated with during my lifetime…if they had a 10th star, I would have given it a “10”…
Gus was excellent – responsive, patient and got the job done. I am grateful for this Credit Union.
My husband and I were refinancing our home with a big bank. However, after months of dealing with then we decided to walk away to due multiple mistakes and delays. A friend recommended that instead of using a another bank to try a credit union. I began researching for credit union in my area (Passaic County) and came across Greater Alliance Credit Union. I called and was transferred to Mr. Andre Porter. I explained what my husband and I wanted to do and he immediately provided me with all the information I needed. I told him that I had initially wanted to refinance but after doing some research a home equity line would also be a good choice. He explained that it was probably a better idea considering ours needs. Andre is extremely knowledgeable and has an amazing personality. I immediately felt that I could trust him. Even though I was closer to the Paramus office I told my husband that we needed to go to the Hackensack office. I did not want to work with anyone else. In no time he submitted the application and provided us with progress report. We were approved for a home equity line and the process was so quick! Andre answered every question or concern we had. I really felt comfortable with him and trust that every advice he gave us was for the best. This is the first time I honestly felt that I was dealing with a person and not just a banker. I totally recommend this credit union and if you can work with Andre Porter, you are so lucky!!
We recently completed a home equity loan to a much more competitive, fixed rate. To accomplish this, we were assisted by Andre Porter. He was knowledgeable and responsive. He also has very nice manners, and is charming and intelligent. Leo and I were very happy with the service we received.
Alexi Amore C.
I visited a few times (Patterson branch) I’m very happy with them and the service … The only thing I have problem with is the Once the bank is closed so is the ATM … Why can’t we have access to it after banking hours
We used Greater Alliance for a home equity loan and could not be happier with the process. Andre Porter worked with us and, from beginning to end, was a consummate professional. Always friendly, supportive, helpful…sadly things not often seen in banks these days. We weren’t familiar with Greater Alliance prior to this experience but would recommend him and the loan department highly.
This bank has great service. Their staff is friendly and helpful. The wait time is never too long. They offer great savings programs. Overall, this bank is great!
My wife belongs to the Greater Alliance Credit Union so we decided to give it a try and applied for a ” Home Equity Line”. Right from the start, we were talking to Mr. Andre Porter first via phone and then at the Branch. We cannot tell you how professional and knowledgeable Andre was. The process was seamless and painless. We would rate the entire experience with Andre as ‘ Exceptional” and would recommend him to anyone without any hesitation. A big thank you to Andre!
Best lending rate %….Quick Closing….Courteous & Professional Loan Officer! Andre Porter was amazing in assisting us. We even showed up at the wrong branch, and he thought quickly and had the documents emailed to his colleague, Johanny. She printed them, reviewed each page with us, and our closing was signed sealed and delivered in 15 Minutes!
Credit Unions are truly the best.Thank you Andre and Johanny Thank you Greater Alliance!!!
We have been a member with this credit union for over 20 years We had recently took a loan and Gus Desrouilleres helped us. He made the process a great experience. He is very personable and perfressional. So happy we met him. Other banks are so impersonal. Greater alliance makes a member feel comfortable The staff who greets members are excellent Highly recommend loans from Greater Alliance.
I’ve recently became a member a week ago, and Mrs. Kisha White helped me so well with getting a loan! It took approximately four hours of work, waiting and driving back to get documents to complete the process. Throughout the entire event she was very patient with me and successfully helped me in acquiring the loan. I’m very thankful for her help, would not look anywhere else for help in the future! Thank you very much again! :]
I have been a member since 2006 they have really helped me build my credit and save. They were the only ones willing to take a chance and give me a loan after my bankruptcy. I see they are trying to advance their banking system which is nice. Keisha White in Paramus is so helpful it is because of her customer service that I referred over 5 people to this bank. She goes above and beyond to assist you. I would travel to Paterson branch and Hackensack branch just to deal with her. I also opened my son’s account here as a teenager and he is maintaining it as an adult I have had personal loans car loans from here and no one beats the rates and for the most part you get everything the same day.
I would like to commend Greater Alliance in Paterson for their hard work and dedication to their customers. Kisha was very professional and extremely helpful in providing information that I was unaware of concerning alternatives regarding different accounts. I recommend everyone join Greater Alliance Federal Credit Union.