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Posts by category
- Category: Announcement
- Annual Meeting 2023
- Financial Soundness: A message from our CEO
- Annual Meeting 2022
- 85th Celebration
- Winter Loan Sale
- Annual Meeting 2021
- In-Branch Lobby Service Update
- Thank You For Supporting Our 2020 Toy Drive For Children
- Hackensack Branch Important Covid-19 Update
- New Mortgage Refinancing Fee
- Annual Meeting 2020
- In-Branch Lobby Service Reopening, June 22nd
- We’re in this TOGETHER. COVID-19 Relief Programs & Updates
- Lobby Service Will Be Temporarily Suspended Starting March 23rd
- Members Urged to Bank Remotely For Coronavirus Planning
- Greater Alliance Planning for Coronavirus
- Sunsetting Payroll Deduction
- Summer President’s Message
- Phishing Email Security Alert
- #BetterBranch – FAQs
- Spring President’s Message
- Important Notification – Online and Mobile Banking Security Upgrade
- President’s Message 2019
- Adopt-A-Child
- 2018 Annual Food Drive
- Annual Food Drive
- Cancelled – Annual Beefsteak Dinner
- President’s Message
- Celebrating International Credit Union Week
- 2018 Golf Outing and Scholarship Winners
- Tools For School
- Message from the President
- Thank You – Sponsors
- Reg CC Changes & Mobile Deposit Endorsement
- Legal Entity Account Opening
- President’s Message – Spring 2018
- President’s Message 2018
- Account Update Dec., 1st
- GAFCU Partners with Allpoint to Extend ATM Network
- FOOD DRIVE
- President’s Message
- 80th Year Celebrations
- Coming Soon – Purchase Rewards
- Same Day ACH Payments
- Old Debit Card Will be Deactivated on July 31, 2017
- Hackensack Branch Lobby ATM NOT Available After Hours
- July President’s Message
- City of Hackensack Traffic Delay
- May – President’s Message
- March – President’s Message
- February President’s Message – Upgrade Details
- President’s Message 2017
- President’s Message – Upgrade Details
- Message from the President
- $1,000 Fast Cash Loan
- Scholarship Award 2016
- Coat Drive
- New Website Launch
- NEW ATM & Branch Locator
- Free Checking is now “Easy Checking”
- Category: Blog
- What Does a Student Loan Do?
- Home Equity Loan Do’s and Don’ts
- 5 Ways to Build Home Equity Faster
- Enhancing Your Mobile Banking Security: Best Practices and Tips
- 10 Expert Tips to Secure the Best Auto Loans in New Jersey
- Your Step-by-Step Guide to Getting Personal Loans in New Jersey
- The Different Types of Secured Loans: Which One is Right for You?
- The Emotional Toll of Student Loans Debt
- Are Fast Cash Loans a Good Option?
- Credit Unions vs. Banks: Which is Better for You?
- Expert Insights: Tackling Student Loans in New Jersey
- Drive Your Dream in New Jersey: Navigating Online Auto Loans
- Protect Your Wealth: The Importance of Financial Security
- How to Build Wealth with Your Home Equity: Expert Tips and Strategies
- Unlock Homeownership: FHA Mortgage Program Simplified
- Skip a Loan Payment: Your Ticket to Financial Relief
- Refinance Your Auto Loan & Save Big!
- Unlock the Secret to Quick Approval for Fast Cash Loans
- Auto Loan Approval Tips to Boost Your Chances
- Using A Home Equity Loan to Finance Home Improvements
- How to Determine Which Type of Student Loan is Best for You
- Secured and Unsecured Personal Loans Explained
- How to Manage Your Personal Loan Efficiently
- The Best Savings Account For You and Your Children
- How to Choose the Best Bank Account for Your Business
- Shopping for Home Mortgage Loans
- Fun Ways for Teaching Kids Money Management
- Tips For Getting Auto Loans Online For First-Time Car Buyers
- Your Complete Guide to Home Equity Loans
- Revive Your Credit Score With a Personal Loan
- 8 Insider Tips on How to Qualify for a Fast Cash Loan
- Student Loans: How to Make the Most of Your Investment without Paying Too Much
- Why You Need a Business Banking Account
- Digital Banking 101: The Benefits of Banking At Your Fingertips
- The New Online and Mobile Banking is HERE!
- How Does an Auto Loan Work? The Only Guide You Need
- 8 top reasons for getting a personal loan
- Auditing Monthly Expenses: Money Saving Without Sacrifice
- Home Equity Loan and Home Equity Line of Credit
- How to Plan for Unexpected Costs
- Monthly child tax credit payments start July 15. Here’s what parents need to know
- 6 Common Reasons Why Businesses Fail
- 8 Essentials That Every Homeowner Needs To Have in Their Garage
- How To Properly Invest Money During A Financial Crisis?
- Personal Loan vs. Credit Card
- What Resources Are Available To Struggling Veterans & Their Families In 2021?
- Types of Personal Loans and What You Need to Know Before You Apply
- How You Can Apply For a Mortgage and Buy a Home During the Pandemic
- The Best Way to Finance or Save for a Large Purchase
- What Interest-Free Student Loan Debt Means for You
- Insight into the growing cost of raising a family
- Plan for the Future By Adding Value to Your Home Now
- What to Know About Budgeting Apps
- Financial Tips for the New Year
- Buying Life Insurance
- Tips To Make Managing Work and Kids While Working From Home Easier
- Where To Find Extra Cash In A One-Income Family
- Benefits and Safety of Using Online and Mobile Banking
- Save Money With These 10 Home Tips
- How Individuals on SSD Benefits Can Qualify for a Mortgage
- Purchasing Decisions: Determining Best Used Car Mileage & Age
- How to Take Care of Your Home
- How Does a Small Business Budget and Survive During the Pandemic?
- 5 Types of Mortgage Loans for Home Buyers
- Home Equity Refinancing: Why Homeowners Should Get a New HELOC
- Pros and Cons of a Zero-Down Mortgage
- Home Remodeling Tips
- How to Protect Yourself from Student Loan Scams
- We Answer Your Questions about Mortgage Refinancing
- Perks of Refinancing Auto Loan in Bergen & Passaic Counties
- RV and Boat Loans
- Answers to Your Top Questions About Consolidating Debt
- 4 Tips for Taking Virtual House Tours
- Building an Emergency Fund
- A No-Nonsense Guide to Applying for Installment Loans Online
- The SECURE Act and CARES Act
- Things You Should Know Before Getting an Auto Loan
- The New FICO 10 Scores and How It Will Affect You
- The Best Ways to Borrow Money During A Crisis
- Tips on How to Prevent Tax Scams
- What You Need to Know About COVID-19 Online Scams
- Managing Your Finances During Economic Uncertainty
- Managing a Checking Account
- How to Increase Your Credit Score
- Building an Emergency Fund
- Prioritizing Startup Expenses
- The Best Savings Plan for Kids
- Getting a Business Loan
- Personal Loans
- Financial Home-Buyer Checklist
- Credit Union Personal Loan vs. Auto Loan
- Lease vs. Buy – Which Is the Best Option for You?
- Opening a Bank Account for College Students
- New Year’s Resolution – Becoming Debt Free!
- Holiday Dinner on a Budget
- Holiday Budgeting Tips
- Benefits of Shopping Local on Small Business Saturday
- Tips for Buying a Used Car
- How to Avoid Holiday Shopping Scams
- Financial Literacy for Kids [Infographic]
- Business Financing Options
- Refinancing Student Loans
- Moving with Children: The Smart Way
- Back to School Shopping Hacks
- Should I Be Concerned About a Mortgage Rate Increase?
- Financial Planning for Parents
- EMV Chip Card Technology
- Fixing Up a House vs. Buying a New House
- How to Finance a Business
- How to Prevent Identity Theft on Vacation
- How to Set a Wedding Budget That Works for You
- Should a small business rent or buy property?
- How Much Does It Cost to Buy a House?
- 10 Tips to Grow Your Business for Financial Success
- 5 Smart Ways to Spend Your Tax Refund
- Easy Ways to Afford the Holidays and Pay Off Debt
- What is the Right Size Holiday Loan for You?
- 6 Things to Look for in Small Business Banking
- Smart Ways to Save on Back-to-School Shopping
- Get Cash for What You Need with a Home Equity Loan
- How to Be a Successful First Time Home Buyer
- Why a Debt Consolidation Loan Could Be Right For You
- Category: Events
- Ice Cream Day!
- Tuesdays at the Plaza
- Bergenfest 2019
- Home Buyer Fair – Hablamos Español
- Annual Meeting 2019 – RSVP TODAY
- Sprint Comes to Greater Alliance
- First Time Home Buyers Seminar
- New Tax Law Small Business Event
- Small Business Networking Event – Nov., 13th
- Networking Event For Young Professionals
- Breast Cancer Walk
- Independence Day Parade
- 2018 Summer Concert Series
- Paterson Business Event
- NJ Veterans Home Bingo
- 21st Annual ARC Walk and Family Fun Fest
- 2018 Bergen County Homeownership Fair
- Family Volunteer Day
- Annual Meeting 2018
- Golf Outing & Fund Raiser 2018
- Small Business Networking Event
- Summer Fun Events
- Annual Meeting 2016
- International Credit Union Week Celebrations
- Golf Outing & Fund Raiser
- International Credit Union Week & Day
- Breast Cancer Awareness Month
- 10th ANNUAL HACKENSACK STREET FESTIVAL
- Category: Finance & accounting
- Category: News
- Customer Story: Staying True to Community Spirit Through Innovation
- Hackensack Ribbon Cutting Marks New Chapter
- Hackensack Branch Has Moved to Its New Home
- Our Hackensack Branch Moved!
- Greater Alliance is Expanding Its Benefits
- Launch of New Website
- President’s Message – Fall 2019
- International Credit Union Day
- Summer Events
- Greater Alliance Helps Restock Local Food Pantries for 2018
- Adopt A Kid for the Holidays
- Thank You for a Being Part of the Greater Alliance Family
- Hurricane Relief Donation
- Donate Today – Breast Cancer Awareness Month
- GAFCU Teams Up with Paramus Police to Bring Joy for the Holidays
- Greater Alliance Raises Money for Down Syndrome
- Credit Union Employees Do Good
- Credit Union House Hall of Leaders Inducts Vega
- Category: Sweepstakes
- Category: Uncategorized
- Category: Webinars
Events
- Sample events for seminar
- Try These Financial Life Hacks
- 3 Steps To Prepare for Retirement
- Mentoring Kids for Financial Success
- A Guide to Successful Homeownership
- VACATIONING ON A BUDGET
- Inflation: What You Can Do About It
- Starting from Scratch: How to Build Credit
- Housing Options to Move Forward in the New Year
- Student loan forbearance's are coming to an end; what are your options?
- Staying Safe on the Internet Without Breaking a Sweat
- Student loan forbearances are coming to an end; what are your options?
- Increase Your Financial Awareness
- Real Stories Live: Family Lessons about Money
- Buying a Home in a Seller’s Market
- The Debt Free Journey
- Money Moves: Eight Steps for Winning with Money
- 5 Tips to Improve Your Credit Score
- Resources for Recovery AHORA
- Navigating the World of Financial Services
- A look into Inclusion, Diversity, Equity and Access (IDEA) in Financial Wellness
- New administration, new year: What to expect in 2021
- NEW YEAR$ RE$OLUTION$ YOU NEED TO $TICK TO
- Taking Control of Your Financial Future
- 10 Truths No Matter Who Wins
- 10 Truths No Matter Who Wins
- Playing it safe on the internet: Protecting your Identity and Online Security
- Your Money Guide - GreenPath's New Financial Coaching Program
- Seven Tips to Navigating the Holidays During Covid-19
- 10 Truths No Matter Who Wins the Election with Invesco
- Caregiving: When life happens to those we love
- Options for Dealing with Debt
- Money Concepts for Teens and Young Adults
- Reports and Credit Scores/Los Reportes y Los Puntajes De Crédito
- Maximizing Social Security and Navigating Medicare from our Partners at Woodbury Financial and Equitable
- Maximizing Social Security and Navigating Medicare from our Partners at Woodbury Financial and Equitable
- Things you should know before you start your home search
- How Do You Prepare to Buy Your Home?
- Learn How to Budget in 7 Easy Steps
- Market Update From Our Partners at Goldman Sachs Asset Management and Woodbury Financial
- Navigating a Housing Crisis
- Understanding Student Loan Options – Strategies for Today and Tomorrow
- Navigating Market Volatility
- Navigating Volatility
- Planning for Retirement in Today's Uncertain Environment
- Weekly Market Update
- The Financial Journey: GreenPath Client Stories
- My Brain Made me Do it
- Navigating the New Normal: Your Finances During COVID-19
- Guide to the Markets
- How Will Mortgage Forbearance Affect Your Loan In the Long Run?
- Should I Rent or Buy During the Pandemic?
- Answering Your Most Frequently Asked Questions About Credit Reports & Scores
- Children and the COVID Pandemic
- Is Now the Time to Refinance?
- 10 Principles of Long-Term Investing Resilience
- Financial Relief For Small Business Owners: The Road Map
- Guarding Against Identity Theft
- How to Be Financially Fit in 2020
- Financial Focus 2020
Services
- Promotional Savings
- Debit Card Purchase Rewards
- First Time Home Buyer Grant
- CARFAX
- Skip A Loan Payment
- MBP & GAP
- Debt Protection
- Gift Cards
- Prepaid Cards
- Latest Guide on how to set-up Apple Pay
- Latest Guide on how to set-up Google Pay
- Latest Guide on how to set-up Samsung Pay
- Mobile Wallet
- VISA 3-D Secure
- Debit Card Alerts
- Debit Card Expiration or Replacement
- Digital Banking
- eStatements & eDocuments
- Bill Pay
- Money Management
- Transfer Money
- Mobile Check Deposit
- Secure Connection to Support
- Business Savings
- Business Checking
- Commercial Real Estate
- Business Line of Credit
- Business Auto
- Personal Savings
- Club Savings Accounts
- IRA
- Certificate Account
- Youth & Kids Account
- Premier Checking
- Easy Checking
- Fresh Start Checking
- The Edge Checking
- Student Loan Refinancing
- In School Student Loan
- Home Equity Line of Credit
- Home Equity Loan
- 100% Home Equity Loan
- HomeReady Program
- First Time Home Buyer Savings Programs
- Refinance Your Mortgage
- FHA Mortgage Program
- Adjustable Rate Mortgage
- Fixed Rate Mortgage
- Enterprise Car Sales
- First Time Auto Buyer Program
- New & Used Auto Loan
- Secured Loans
- Fast Cash Loan
- Personal Loan
- Business Accounts
- Checking Account
- Prepaid and Gift Cards
- Savings Account
- Student Loans
- Home Equity
- Mortgage
- Auto Loans
- Personal Loans
- Debit Card
- Digital/Mobile Banking
- Business Loans
FAQs
- What should I do if I suspect my online information has been compromised?
- How did my user name and password get compromised?
- What is phishing?
- What is a keylogger?
- What are Trojan Horse programs?
- Is it ok to send account information via e-mail?
- Is it ok to provide my password when asked?
- How can I prevent becoming a victim of fraud or identity theft?
- How secure is the Greater Alliance mobile app?
- What can I do to protect my security and privacy?
- What happens if I lose my phone?
- To whom should I report internet fraud incidents?
- What is Greater Alliance doing to help protect me from fraud?
- Where can I get more information on internet fraud prevention?
- Where is the new Hackensack branch located?
- Is the new branch going to have generous parking?
- Why are we moving our Hackensack Branch?
- How will this new branch be different than the old branch?
- Why are we staying in Hackensack?
- How is the new branch going to help our membership? Or how will the new branch be different than the old branch?
- Will this move impact my current accounts?
- Will the new branch have extended hours?
- Will the new branch offer safe deposit boxes?
- Will I receive notification when a claim has been completed and is payable (if applicable)?
- If I have more than one loan with the credit union with protection, do I need to file a claim for each loan?
- If a don't have access to the online portal?
- Might CUNA Mutual Group follow- up with the Credit Union with additional questions?
- Might CUNA Mutual Group follow-up to the me with additional questions?
- What information will I need to know to be able to file a claim?
- What is the Member Claim Registration Portal?
- New Business Account/Business Loan
- Membership Closing
- Notary Services
- Safe Deposit
- Wire Transfer
- Certificate Account (CD) Closure
- Insurance Consultation
- IRAs
- Mortgage/Refinance
- Finalize Loan Booking
- Auto Loan/Auto Refinance
- Fast Cash
- Personal Loan
- New Membership/Loan
- New Membership Opening
- May my credit union representative call customer service on my behalf?
- Who is the plan administrator?
- How long will it take to process my claim?
- How do I file a claim?
- How will I be billed?
- What if I decide to cancel?
- How long does it take before I receive my Certificate of Insurance?
- When does my coverage begin?
- Is there an age cut off?
- Can I be turned down for this insurance?
- Do I have to take a medical exam or answer a lot of health questions?
- How much coverage can I get? Can I insure my family, too?
- If I go to the hospital for elective surgery, can I file a claim?
- Are there any restrictions on how I can spend my cash benefits?
- I have Hospital Accident Protection Insurance. Why do I need Recuperative Care?
- I have health insurance through my employer. Why do I need Recuperative Care as well?
- May my bank representative call customer service on my behalf?
- Who is the plan administrator?
- How long will it take to process my claim?
- How do I file a claim?
- How will I be billed?
- What if I decide to cancel?
- How long does it take before I receive my Certificate of Insurance?
- When does my coverage begin?
- Is there an age cut off?
- Can I be turned down for this insurance?
- Do I have to take a medical exam or answer a lot of health questions?
- How much coverage can I get? Can I insure my family, too?
- If I go to the hospital for elective surgery, can I file a claim?
- Can I specify that the payment be paid directly to the hospital or physician?
- Is the amount paid directly to the hospital or to my physician?
- I have health insurance through my employer. Why do I need the Hospital Accident Plan?
- May my credit union representative call customer service on my behalf?
- Who is the plan administrator?
- How long will it take to process my claim?
- How do I file a claim?
- How will I be billed?
- What if I decide to cancel?
- How long does it take before I receive my Insurance Coverage Document?
- What does “common carrier” mean?
- When does my coverage begin?
- Is there an age cut off?
- I bought additional coverage and received “Added Benefits.” What does this mean?
- Must I take a medical exam or answer health questions?
- How much additional coverage is available? Can I also insure my family?
- Does this cover on-the-job accidents?
- Must I buy additional coverage in order to get the AD&D no-cost basic coverage?
- Do I automatically receive the no-cost basic insurance?
- Can I pay off my loan quicker than the payment schedule?
- Should I be worried that my payment on an ARM mortgage will go up dramatically after a certain time?
- How do I choose between a 15-year term and a 30-year term fixed-rate mortgage?
- How do I choose between a fixed- and an adjustable-rate (ARM) mortgage loan?
- How much equity do I need in my home to take out an Home Equity Loan or HELOC?
- How do I choose between the different home equity products?
- Why do I need a home equity loan?
- What is an inspection?
- What is a homeowner’s warranty?
- What is prepayment?
- What is an appraisal?
- What is PMI?
- What are points?
- What is a down payment?
- Can I make transfer to a Joint account?
- How many transfers can I make each month through Telephone Banking?
- Is Telephone Banking secure?
- When can I use Telephone Banking?
- What is the phone number for Telephone Banking?
- Is there a charge to use Telephone Banking?
- How do I have a check sent to me?
- How long does it take for a transaction to occur via telephone banking?
- Can I change my access code or pin?
- What is the minimum balance I need to open/keep in my Certificate?
- How is the penalty calculated for closing out a certificate early?
- I want the best rate for my money, but don’t want a certificate. What should I do?
- When I call the Credit Union and ask for a rate of a Certificate why do they give me two rates?
- How can I tell which set of numbers on the bottom of my check is my checking account number?
- What is the minimum deposit required to open a checking account?
- Why was I charged a fee for a transfer I didn’t make?
- How can I order checks?
- What types of personal checking accounts does Greater Alliance Credit Union offer?
- Do you have the service of a Notary Public available in any of your branches?
- Can I get travelers’ checks, teller checks’ or money orders at Greater Alliance?
- Does Greater Alliance offer safe deposit boxes?
- Does Greater Alliance Credit Union exchange or accept foreign currency?
- Where can I find a list of your ATM and Shared Branching locations?
- Can I use another financial institution to access my Greater Alliance Credit Union account?
- What is shared branching?
- What is the fee for a wire transfer?
- What is the cut-off time for outgoing wires?
- I can’t find my statement from last month what should I do?
- I don’t have internet access how do I make a transfer or check on my account?
- User Name and Access Code, is that the same as Log In and Password?
- I’m trying to transfer on-line and it says I have met my limit. What is this and what does it mean?
- What electronic services does Greater Alliance Credit Union offer?
- What are some convenient ways I can make my payments?
- I am having trouble this month making the payment. What should I do?
- My payment might be a few days late, will there be a fee?
- My loan due date is not on the best day for me. Can I change my due date?
- My loan is on automatic payments and the due date is a weekend or holiday, when will it post on my account?
- What type of loans does Greater Alliance Credit Union offer?
- How can I apply for a loan?
- How can I be sure that the ATM I’m using is a COOP ATM?
- Who is CO-OP?
- How often is ATM locator updated for Allpoint Machines?
- Can I use an Allpoint ATM branded by another financial institution?
- Can I still use ATMs that are not part of Allpoint?
- Are there any limitations to how many items I can use an Allpoint ATM?
- Your website listed a certain ATM as part of your network, but when I went to use the ATM, the Allpoint logo was not on the machine. Is this ATM still surcharge free?
- My card is participating card from an Allpoint member financial institution, but when I used an Allpoint ATM, I was assessed a surcharge fee. How can I get a surcharge refund for these fees?
- I used an Allpoint ATM and the surcharge message screen said I would be assessed a surcharge for the transaction I was attempting? Will I be charged? Why does this happen?
- Where are Allpoint ATMs located?
- I just receive a notice form my financial institution that I now have access to Allpoint. How do I enroll? What are the fees?
- What is Allpoint Network?
- Can I use my ATM and Debit Card and not get assessed a fee?
- What is a Foreign ATM fee?
- What is an ATM surcharge fee?
- What number will the alert come from?
- Is there a cost to the member for receiving the alert?
- Is there a limit on the dollar amount that you can setup an alert for?
- How do I confirm alerts I’ve registered to my mobile numbers and email addresses?
- Can I register for different alerts on my mobile numbers versus my email addresses?
- Can members opt out of text alerts?
- If my mobile phone number changes, what do I need to do?
- Is this service safe and secure?
- Why do I receive multiple messages with Pg1/2, Pg2/2?
- What if my card is lost or stolen?
- Can I add multiple phone numbers?
- If I am traveling outside of the U.S., can I receive text message alerts?
- I enrolled in the service on-line and never received a text message to complete my registration?
- How long should it take to receive an alert?
- What carriers currently participate in this service?
- How do I register for alerts?
- Can members sign up for the alerts through our mobile app?
- What if I do not have text messaging on my mobile phone?
- How much does it cost to use this service?
- Why won’t my VISA credit card and/or Debit card work for transactions outside the U.S.?
- There’s a charge on my account from my VISA card that I don’t recognize! What should I do?
- Why would my available cash balance be different from my balance?
- Why is my VISA Debit Card not working?
- Are stores required to have chip terminals?
- Can I still make online purchases?
- What if a store doesn’t have a chip terminal?
- What if I forget my PIN 6 months down the road and need to reset my pin?
- What if my New Chip Card is lost or stolen?
- I just opened a new loan account. Can I skip a payment?
- Why doesn’t my loan appear in the “Loans eligible to be skipped” section?
- I have an automatic payment for my loan. Will it stop to accommodate the skip payment?
- What if I have requested to Skip a payment on a loan in which I have scheduled a payment within Digital Banking?
- Does everyone automatically qualify for a skipped payment?
- How many times may I use Skip-A-Pay?
- Which loans are eligible for Skip-A-Pay?
- How will Skip-A-Payment affect the term of my loan?
- How much does Skip-A-Payment cost?
- What if users are located in other countries and have non-U.S. phone numbers?
- Will I have to authenticate every time I log in or only the first time?
- Will I need to authenticate each device that I am using?
- Do you mask the phone numbers in the feature?
- What happens if my mobile device is stolen or lost?
- If I don’t have any registered phone numbers, will I be able to log in?
- Am I able to change the phone number(s) that I registered to use for authentication?
- How is this really multifactor authentication if the passcode is sent to the same device?
- Which devices are compatible for Mobile Wallet?
- Who do I contact with questions about my Mobile Wallet?
- Can I have more than one card in Apple and Google Pay?
- Can I have my card stored in Apple or Google Pay on more than one device?
- If I have a credit card with a chip imbedded in it, will it work with any Mobile Wallet?
- What payment information will appear on my purchase receipt?
- What if I need to return an item purchased with Mobile Wallet?
- What should I do when I receive a new, renewed or replacement card?
- How will transactions appear on my statement?
- If I sell or give away my device, what will happen to the information on it?
- What happens to Mobile Wallet when I replace my device?
- What happens if the phone is lost?
- What information is stored about my purchases?
- If the phone device is stolen, can anyone use the phone for a purchase if the phone is not password protected?
- What if my Phone is lost or stolen?
- Can I remove my token or digital account number stored on my devices?
- Are my credit and debit card numbers passed to the merchant?
- How does my Mobile Wallet transmit payment details?
- How does Mobile Wallets keep my payment information secure?
- Does the credit union need to update the token’s expiration date once a card is reissued?
- Is thumb print recognition required?
- Can I load the same card on two phones?
- Dual Debit card holders, example:
- How do I remove my card from Apple and Google Pay?
- Do I need to be connected to the Internet?
- Can I use Apple and Google Pay to make contactless payments internationally?
- Can I add other internationally-issued cards from non-U.S. financial institutions to Apple and Google Pay?
- How do I know which card is my default payment card for Apple and Google Pay?
- How do I pay using a Mobile Wallet?
- On which devices do these wallets work at Greater Alliance?
- How do I get Apple or Google Pay on my device?
- How do I use my Greater Alliance Debit Cards with Apple and Google Pay?
- What is a token and tokenization?
- What is Near Field Communication (NFC) technology?
- What is Google Pay?
- What is Apple Pay?
- Important Tips on Remote Deposit Capture?
- Can I cancel Remote Deposit Capture?
- Are there types of checks that I may not deposit through Greater Alliance Mobile Deposit?
- Where do my funds get deposited when I have multiple accounts?
- Will any other type of confirmation be sent?
- How should the checks be endorsed? Do I need to include a deposit ticket? How long the deposited check should be retained?
- What types of checks can be deposited using Remote Deposit?
- Are there any hold times? When will the deposit be processed?
- What type of accounts can I make deposits to?
- What accounts are ineligible for Remote Deposit Capture?
- Can I make multiple deposits into my account in one day?
- Is there an aggregate limit for what I can deposit each month using Greater Alliance Mobile Deposit?
- Is there a limit to the amount I can deposit using Greater Alliance Mobile Deposit?
- What should I do with the check after I’ve completed my deposit?
- Are there any other specifications that need to be met?
- How do I sign up for Mobile Banking?
- What is Remote Deposit Capture (RDC)?
- How much does Bill Pay cost?
- Can I edit or cancel scheduled payments?
- What happens if there is not enough money in my account to cover my bill?
- Can I cancel or change a bill payment?
- How and when is the money deducted from my checking account?
- Are expedited payments made electronically or by check?
- What is the difference between Expedited Payment and Overnight Check Payment?
- When can I start using electronic bill payment?
- Can I use electronic bill payment with all my accounts?
- When I add a new payee to my bill payment account, or change my account number, how quickly will the change take place?
- Is it possible to schedule recurring payments?
- Is there a monthly fee for Bill Pay?
- Can I pay any bill through Bill Payment?
- How do I add new payee?
- How do I register for Bill Pay if I am a new user?
- Can I use Bill Pay with all my accounts?
- Can I use a different email address for Digital Banking enrollment and eStatement enrollment?
- How do I update my email address for eStatement notification delivery?
- How long will those statements remain archived within Digital Banking?
- Can I receive all notices via email?
- Is there a cost for eStatements?
- How do I know when my eStatement is ready for viewing?
- Is my eStatement secure?
- Can I access my eStatements through the New Mobile App?
- How do I enroll for eStatements if I am a new user?
- Will eStatements look the same as Print Statements?
- What are some of the new features within the new Mobile App?
- What’s the difference between the Mobile App and the Tablet App?
- Can you do person to person transfers on mobile? Bank to bank?
- Same login for Mobile and Digital banking?
- Is Touch ID available for the Mobile App?
- How do I enroll in Mobile Banking?
- Will my account be purged if I do not use Digital Banking?
- Can I request a Withdrawal by Check within Digital Banking after the system upgrade?
- Will the member be able to open a subaccount in Digital banking?
- When do transactions post to my account?
- Can anyone else access my account?
- How secure is Digital banking?
- Can members customize alerts?
- Can more than one email be added for notifications?
- I forgot my password and I am locked out of my accounts. What do I do?
- What accounts will I be able to access through Internet Digital Banking?
- What can I do with Digital Banking?
- How do I enroll for Digital Banking?
- What is Digital Banking?
- How can I get a copy of a check drawn from or deposited into my account?
- When I try to view CU e-statements or Bill Pay nothing happens, it just says to remove pop-up blockers. How do I do that?
- I need to make a deposit and the branch is closed what should I do?
- I need to put a stop payment on a check and I can’t come in to a branch today what should I do?
- If I can’t come in or call how could I contact my Credit Union for help online?
- When I have a problem I can call the Service Center, but what are the Service Center’s hours? Are they open on holidays?
- Does Greater Alliance offer business accounts?
- I need to send a check for deposit. Which address should I use?
- If I wish to set up automatic withdrawals (payments) from my account, what should I tell the company?
- How are accounts insured through NCUA?
- Are my deposit accounts insured?
- What should I do if I detect fraud on my account?
- What information do I need to have money wired into my account?
- What information does my payroll department need to set up Direct Deposit into my account?
- What are the benefits of Direct Deposit?
- How can I become a member of Greater Alliance Credit Union?
- Who is eligible for membership with Greater Alliance Credit Union?
- Who owns the Credit Union?
- How was Greater Alliance founded?
- What is the Credit Union philosophy?
- What is the biggest difference between a Bank and a Credit Union?
- What is a Credit Union?
Disclosures & Forms
- Esign Consent Notice
- Mobile RDC Deposit Agreement
- Business Service Application
- Business Service Application
- Direct Deposit Form
- VISA Dispute Form
- Wire Transfer Instructions
- Funds Availability
- Truth & Savings
- Fees & Rate Schedule
- Overdraft Privilege
- Business Service Agreement
- Electronic Fund Transfer
- Member Service Agreement
- Your Responsibilities for NSF and Overdrafts
- Privacy Policy Notice
Causes
- Johnson Library Donation
- Annual Golf Outing Scholarship Awards
- Hackensack High School Scholarship
- Donating Reusable Bags
- Toy Drive for the Boys and Girls Club of Hackensack and Lodi
- Toys for Tots
- Food Drive
- Breast Cancer Walk
- Tools For School
- The ARC Walk
- Family Volunteer Day
- Habitat for Humanity
- NJ Veterans Home – Bingo