Greater News: Coming soon Alice will join our team, she will be available 24/7- Stay tune for more details.
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Reminder that all our branches and drive-thrus will be closed early on Wednesday, November 23rd at 4 pm and will be CLOSED Thursday, November 24th in observance of Thanksgiving Day. You can access your accounts using our Digital Services & at any of our nearly 85,000 Surcharge-free ATMs. We will reopen during normal business hours on Friday, November 25th.

Why doesn’t my loan appear in the “Loans eligible to be skipped” section?

This could be because you have already reached the limit that you can skip for the term of the loan or that loan type is not eligible for a Skip.  Please see the list of loans eligible for a Skip. If you are still having difficulties please contact our Service Support Department at 888-554-2328. The following loans are eligible for Skip-A-Pay: Unsecured Personal Loan Enterprise Auto Loan New & Used Auto Loan first time auto buyer Loan – One time…

How many times may I use Skip-A-Pay?

Members’ are allowed 4 Skips during the term of the loan and they can initiate it any time of the year according to their convenience. However a loan can only be skipped 2 times consecutively. There will be a wait time of 120 before the next Skip can be initialized. Each loan will have to be skipped one-at-a-time. For each skip you will receive a separate confirmation page and unique code and a confirmation email.…

Which loans are eligible for Skip-A-Pay?

The following loans are eligible for Skip-A-Pay: Unsecured Personal Loan Enterprise Auto Loan New & Used Auto Loan first time auto buyer Loan – One time during the life of the loan. Recreational Vehicle Loan 5, 10, 15 and 20 Year Fixed Rate Home Equity Loan…

How much does Skip-A-Payment cost?

For loan payments $600 and below the cost is $40 for loan payments above $600.01 and above the cost will be $60. There is also a convenience fee of $1.50 to make a payment via Debit/Credit card.…