Dear Valued Member,
It has certainly been a busy month! When Greater Alliance re-opened its doors on April 3rd after a fast-paced Upgrade Weekend full of hard work behind the scenes, we were “cautiously optimistic.” But overall results have been very positive, and I want to share a few thoughts with you.
- The first day was a little overwhelming for our members, as expected, but we truly appreciated their patience while we worked through some opening jitters.
- So far, the number of positive comments about our new remote banking services has been very encouraging and rewarding.
- Seeing our team come together to accomplish this upgrade was a work of art, and I could not be prouder to lead such an amazing group of talented people.
If there is one single impression I hope you will keep in mind, it is just how eager all our staff was to serve our membership. A great deal has changed at our credit
union since it started in that Hackensack cloak closet some 80 years ago, but the belief in service rather than profit is exactly the same.
Going forward, our new systems and technology partners give us the ability to respond as quickly as needed to serve your changing needs. So please feel free to share your input and suggestions about our upgraded services, so that we can take steps to become even better.
Working together, we are committed to being greater for you – every day.