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President’s Message 2018


President’s Message 2018

Dear Valued Member:

2017 was a productive year for your credit union. It marks our 80th Anniversary, and we celebrated it the only way we know how – by rewarding you, our members, with significant enhancements to our products and services. Now you can enjoy even more convenience. I hope you share the excitement as you navigate your new and enhanced Mobile Banking app or improved Online Banking experience. Remote delivery channels, including our online account opening and loan application, have become more user-friendly and convenient than ever.

Members can now apply for a loan online with the ease and security of electronic signatures. You can complete your loan application using your mobile phone, tablet or laptop at your convenience, without setting foot in the branch. We’re also leveraging the power of technology to create an omni-channel experience whether you’re online or at a branch. All channels offer you the same suite of products to access anytime, from anywhere. Of course, we believe remote delivery conveniences will never match the warmth and welcoming atmosphere you receive when you visit our branches. Therefore, we’ll continue to invest in training and tools, so staff can deliver the best possible service experience.

If you have time, visit our lobbies and experience for yourself the unique service that only our staff can provide. While we’re on the subject of time, let’s talk about our 80th Anniversary. We’re proud and honored to be the stewards of your credit union, here to execute our time honored tradition of service excellence.

Just as our predecessors, we will continue to carry out our mission, vision and core values. Our philosophy of “People Helping People” has never been stronger as we head into 2018. On behalf of our Board of Directors, volunteers and staff, I’d like to wish you and yours a GREATER 2018!