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Dear Valued Member:
We blinked and the year is over. The phrase “time flies when you’re having fun” couldn’t be any truer for 2018. We have been busy leveraging our new system’s capabilities to give you more accessibility options and to help streamline the way you manage your finances even better.
Simplicity is what we aim for and we are consistently reviewing our various products and services and giving them an overhaul to ensure they are very simple to use and securely accessible from just about anywhere, while providing the best user experience possible.
We want you to have that feel-good experience when you interact directly with us or through any electronic device. We continue to invest in proper training to arm our front-line staff with the tools to serve you better. In 2018 we reinvested in our staff’s development to ensure we are up to the task of delivering our mission, vision and core values and ensure that they adapt to current banking standards and methods.
This year, we also aimed to make a positive impact in the communities that we serve. I’m proud to say that our team members delivered in a big way! From participating in various community events, charitable walks for numerous worthwhile causes and selfless volunteerism to help those in need within our communities – I couldn’t be any prouder to be part of TEAM GREATER.
As we close out 2018, I thought it would be nice to give you a glimpse of how your credit union did in 2018. Please enjoy this data from our Marketing Dept:
- Number of members – 23,214
- Fastest growing products – Online Banking – 8,884; Personal loan – 5,449; Easy Checking – 4,398
- Oldest Member – 104 Years Old
- Youngest Member – 2 Months old
- Number of bills paid within Online and Mobile banking YTD – 26,457
- RDC Average Monthly Amount – $443
On behalf of our Board of Directors, Volunteers and entire Staff, I would like to wish you and yours a blessed Holiday Season and may 2019 be even GREATER!
Sincerely,
Glenn Guinto