Reminder that all our branches and drive-thrus will be closed on Monday, October 10th in observance of Columbus Day . You will be able to access your accounts via using our Digital Services or at any of our nearly 85,000 Surcharge-free ATMs. We will reopen during normal business hours on Tuesday, October 11th.

How did my user name and password get compromised?

How did my user name and password get compromised?

Most accounts are compromised by responding to a phishing e-mail, keylogger or Trojan Horse virus that was installed on your PC through a fraudulent e-mail or possibly by someone with whom you may have shared your user name and password. To prevent this from happening, we recommend the following actions:

  • Install anti-virus software on your computer.
  • Update your virus definitions regularly.
  • Use good judgment before opening strange or unexpected e-mail attachments and/or files.
  • Back up your data.