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Scams: phishing, vishing and SMShing

3 Simple Steps to Avoid Phishing

Our team at Greater Alliance is dedicated to ensuring the security of your accounts. However, as technology advances, so do the methods of scammers. We also need your help to keep your account safe and protected from scammers.

Phishing involves an email, often using the name and logo of a legitimate company, asking you to click a link and provide account details – which are then used to commit fraud.

SMShing is phishing via text, directing you to follow a link or call to provide sensitive account information.

Vishing is phishing via phone, where the caller (or recording) warns you of the urgent need to confirm sensitive account information or to call a number and provide it.

Here are three things to remember when you receive suspicious emails:

1. Recognize phishing signs

Be cautious of emails or messages that pretend to be from Greater Alliance. When scammers send you fake emails pretending to be from us, they might try to get your passwords or credit card details.

Email Phishing Signs

Simple signs of phishing are:

  • suspicious email address
  • asking for personal information
  • urging you to take action

Avoid:

  • clicking suspicious links
  • downloading attachments from unknown senders
  • reaching out to the contact information they provided
  • replying to the email

2. Verify message authenticity

Mobile Phishing Signs

Take your time to evaluate emails or messages by verifying the sender’s authenticity. Our official email is info@greateralliance.org.

Scammers may attempt to alter or manipulate the email address by adding or removing letters or numbers to deceive you. You don’t need to memorize our official email; instead, you can always visit our website and compare it with the emails you receive.

If it’s a phone call, remember that even caller IDs can be spoofed. Avoid following instructions from callers, even if they seem urgent. Instead, reach out to us directly through our website or official email.

If possible, don’t answer suspicious calls at all.

3. Let Us Help

Immediately report phishing attempts or suspicious messages to Greater Alliance. We’ll help monitor your account for suspicious activities. We should immediately secure it to avoid receiving similar emails in the future.

Be Vigilant, Protect Your Account

Please remember to keep your account with us secure. Avoid sharing personal information, access codes, and passwords that could help scammers access them without your consent.

Refrain from writing down login information anywhere else or sharing it in social media messages. If you need to jot it down to remember, store it in safe places.

If you’ve been a victim of fraud or received suspicious messages, please contact us immediately.

Phishing involves an email, often using the name and logo of a legitimate company, asking you to click a link and provide account details – which are then used to commit fraud. SMShing is essentially phishing via text, directing you to follow a link or call to provide sensitive account information. Vishing is phishing via phone, where the caller (or recording) warns you of the urgent need to confirm sensitive account information or to call a number and provide it.

In order to avoid becoming a victim of a phishing, smshing or vishing scam, you need to know what to look for:

  • These scams often look legitimate – but legitimate companies don’t use unsolicited communications or pressure tactics
  • E-mails, texts and calls will ultimately seek sensitive personal and account information, like Social Security numbers, account numbers, passwords or password prompts
  • Communications may also include links or attachments that install computer/mobile device viruses and/or keystroke loggers and should not be clicked on or opened
  • Messages use pressure to encourage you to click a link or place a call – immediately
  • Contact the institution named in the email or text you receive – before you provide any information. It’s important to make contact by alternate means – other than a direct reply to the sender – to ensure you’re communicating with a credible information source. For example, use the contact number on the back of your credit card to confirm the legitimacy of any email, text or call you receive referencing that card