Confirmed COVID-19 Exposure at Our Hackensack Branch Location.

Our Hackensack branch will be TEMPORARILY CLOSED for a DEEP CLEAN and will RE-OPEN at 9 am on Monday, November 23rd.

We were notified today that one of our staff members at our Hackensack Branch location has tested positive for COVID-19. Based on the CDC guidelines all our employees have been taking extra safety measures, such as wearing gloves and masks and practicing social distancing.

The employee was not symptomatic when they were last at the branch on November 13th. The employee was on personal time off this past week and were confirmed positive today Friday the 20th. The employee has been ordered to stay home under quarantine and may return to work once negative test is received. The staff member who encountered contact with the employee is now being tested and will be asked to quarantine if necessary.

In abundance of caution to keep our employees and members safe we will be TEMPORARILY CLOSING the Hackensack branch for a Deep Clean. This is Greater Alliance’s standard procedure for any confirmed or suspected cases at any one of our locations.

A deep clean involves a specifically trained cleaning crew using enhanced process and equipment who disinfect every surface and floor including the drive-thru areas. The provider informed us that the areas cleaned will be safe to occupy two hours after the cleaning is completed. We will re-open our Hackensack branch at 9 am on Monday, November 23rd.

EVERYDAY BANKING

For those concerned about visiting the branch the credit union offers digital options as alternatives to branch service. You can perform most transactions using our Online and Mobile Banking whenever possible, including depositing checks, checking on transactions, making loan payments and more.

ENROLL TODAY for Online Banking or download our Mobile Apps.

REMEMBER

Our Paramus location Drive-Thru lanes and our Contact Center will remain open to service your financial needs while our Hackensack branch remains closed for a deep clean.

Thank you for your membership and trusting Greater Alliance to help see you through these unprecedented times.

RELIEF PROGRAM AND UPDATES

OTHER RELIEF PROGRAMS
• FREE – Informational Webinars
• Unlimited Transactions from Your Savings Account
• Debt Cancellation Claims
• COVID-19 Relief Loan
• Skip-A-Pay
• Mortgage Forbearance/Modification Program
• Overdraft Privilege Fees
• Increased ATM Withdrawal & Mobile Check Deposit Limit
• Expanded Drive-Thru Services
• Scheduled Appointments
• Fraud Prevention
• Enterprise Car Sale: SAFE Purchase Option
• Remote Banking & Convenient Services
• GreenPath Financial Wellness

We will continue to monitor the situation and will make changes accordingly based on CDC recommendations.

Our primary goal is to continue to serve you! Please connect with us on social media, visit our website and watch your emails for the latest updates. Please call our Contact Center on the number listed below to update your email so you receive all the latest information from your credit union.

For more information please email info@greateralliance.org or call 201-599-5500 Ex: 280.