If you are a Greater Alliance member and believe you are a victim of fraud or identity theft, immediately contact our Service Support Department at 201-599-5500. Read more about Reporting Identity Theft.
Security Center Frequently Asked Questions
Most accounts are compromised by responding to a phishing e-mail, keylogger or Trojan Horse virus that was installed on your PC through a fraudulent e-mail or possibly by someone with whom you may have shared your user name and password. To prevent this from happening, we recommend the following actions: Install anti-virus software on your […]
Phishing (pronounced “fishing”) is an electronic scam that attempts to obtain confidential personal or financial information from its target. It takes the form of a fake message, usually an e-mail, which appears to be from a financial institution or service provider. The message usually includes the company name, logo and a link to a website […]
A keylogger is a computer program that logs each keystroke a user types on a keyboard and saves this data into a file or transfers it via the Internet to a pre-determined remote host. It also can capture screenshots of the user activity, log-in passwords, record online chat conversations or take different actions in order […]
Trojan Horse programs (including Remote Access Trojans or RATS) can be hidden in games, videos, music files or programs downloaded from the Internet or e-mail that install a malicious program on the target’s computer. Many anti-virus programs will detect and remove Trojan Horse programs, but must be regularly updated to be effective.
The number and sophistication of phishing scams sent out to members is continuing to increase dramatically. As a general rule you should be very careful about giving out your personal information over the Internet. Be suspicious of any e-mail with urgent requests for personal financial information. Don’t click the links in an e-mail, instant message […]
Greater Alliance FCU offers extensive security features to ensure that you can conduct your banking in a safe and private online environment. The same industry standards we have always employed to keep our public website and our Digital Banking secure also extend to our Mobile Banking application. The Greater Alliance mobile app is safe and […]
Just as when you bank online from your computer, there are some simple steps you should take to ensure the security of your information and protect your privacy when you use the Greater Alliance FCU mobile app. Protect your Digital Banking password. It is your key to accessing your accounts. Do not reveal it to […]
If your phone is lost or stolen, it is unlikely that someone could access your account information unless they also know your Digital Banking user name and password. However, to be safe, you should contact Greater Alliance FCU as soon as possible by calling 201-599-5500.